Returns & Exchanges
We want you to love your hair care journey, which is why we offer a 90-day satisfaction guarantee on all our products. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 90 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
Pack and Ship
Securely pack your items in their original packaging if possible, attach the prepaid label, and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing